WE ARE READY TO WELCOME YOU ONCE AGAIN!

Our promise to every guest

The health and safety of our guests and our staff is our number one priority and we have put the following procedures in place ensure your stay will be safe

New streamlined check-in system

New streamlined check-in system

We've changed how we are checking in, including hand sanitisers, social distancing signage and safety screens at Reception, ensures that every guest can arrive and be directed to their accommodation safely and smoothly.

Highest Standards of Cleaning

Highest Standards of Cleaning

We are taking advantage of the increased accommodation vacancy between guests to make sure that every unit of accommodation is cleaned and sanitised to the highest standard prior to occupation by fully trained staff using products with proven effectiveness against Covid-19

Hand Sanitiser Stations

Hand Sanitiser Stations

We have installed hand sanitiser stations within every accommodation for guest’s personal use.

Guest Safety Paramount

Guest Safety Paramount

We are maintaining all areas of our Park with guest safety paramount in our policies; including regular disinfecting of communal areas

Increased protection for play areas

Increased protection for play areas

We have installed hand sanitising stations outside Reception and in the children’s play area to enable guests to ensure best-practice in hand hygiene and safety when entering and exiting these facilities.

Safety and support for our staff

Safety and support for our staff

All our staff have been provided with appropriate PPE, and have been fully briefed on safety procedures and on maintaining social distancing

Your promise to us

We are all responsible in part to ensure that all guests on park have a happy and safe holiday therefore we are kindly asking all of our guests to adhere to the following before and during their stay at Amroth Castle…

Don't travel if you feel unwell

Don't travel if you feel unwell

Please avoid visiting if you or a member of your party is displaying any symptoms of Covid-19

You will not lose any of your holiday cost, as that is covered by our no quibble cancellation refund policy

Complete registration documents before your holiday

Complete registration documents before your holiday

Please ensure that you make all payments remotely in advance; it is important that you complete registration documents (which will be emailed to guests) prior to arrival. And please make sure you give us details of every member of your party.

Maintain Social Distancing

Maintain Social Distancing

Please observe the signage and instruction displayed at Reception and around the park, and please maintain the government’s social distancing guidance when you come into contact with other guests or members of our staff

Most of all, please enjoy a safe and happy holiday!

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